Privacy Policy
Last updated: March 19, 2026
1. Introduction
Primed Labs Ltd ("NeuralAI", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.
2. Information We Collect
2.1 Information You Provide
- Wallet addresses when connecting to our Services
- Email address if you subscribe to updates or waitlists
- Content you create or upload using our tools
- Communications you send to us
2.2 Automatically Collected Information
- Device information (browser type, operating system)
- IP address and approximate location
- Usage data and interaction with our Services
- Blockchain transaction data (publicly available)
3. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve our Services
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address fraud and security issues
- Comply with legal obligations
4. Information Sharing
We may share your information in the following circumstances:
- Service Providers: With third parties who perform services on our behalf
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you have given us permission to share
We do not sell your personal information to third parties.
5. Blockchain Data
Please note that blockchain transactions are public by nature. When you interact with blockchain networks through our Services, your wallet address and transaction details are recorded on the public blockchain and are visible to anyone. We cannot delete or modify information stored on public blockchains.
6. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Data Retention
We retain your information for as long as necessary to provide our Services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict certain processing
- Data portability
- Withdraw consent where applicable
To exercise these rights, please contact us at privacy@goneural.ai.
9. Cookies and Tracking
We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our Services.
10. Third-Party Links
Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
11. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.
12. International Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Services, you consent to such transfers.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
14. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Primed Labs Ltd
RAK DAO, UAE
Email: privacy@goneural.ai